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Privacy Policy

Last updated: February 25, 2026

1. Introduction

Floada AB (org. nr. pending), a company registered in Sweden ("Floada", "we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our platform, or interact with us in any way.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR), the Swedish Data Protection Act (Dataskyddslagen 2018:218), and other applicable data protection legislation.

2. Data Controller

The data controller for the processing of your personal data is:

Floada AB
Sweden
Email: privacy@floada.com

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Data you provide to us

  • Contact information: name, email address, phone number, company name, and job title when you fill in our contact form, request a demo, or communicate with us.
  • Account data: credentials and profile information when you create an account on our platform.
  • Communication data: content of emails, messages, and other correspondence you send to us.

3.2 Data collected automatically

  • Usage data: information about how you interact with our website, including pages visited, time spent, clicks, and navigation paths.
  • Technical data: IP address, browser type and version, operating system, device type, and screen resolution.
  • Cookie data: information collected through cookies and similar tracking technologies (see our Cookie Policy).

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under Article 6 of the GDPR:

  • Consent (Art. 6(1)(a)): Where you have given us explicit consent to process your data, such as subscribing to communications or accepting non-essential cookies.
  • Contractual necessity (Art. 6(1)(b)): Where processing is necessary for the performance of a contract with you or to take pre-contractual steps at your request.
  • Legitimate interests (Art. 6(1)(f)): Where processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring the security of our platform.
  • Legal obligation (Art. 6(1)(c)): Where processing is necessary to comply with a legal obligation under EU or Swedish law.

5. How We Use Your Data

We use your personal data for the following purposes:

  • Providing and maintaining our platform and services
  • Responding to your inquiries and providing customer support
  • Sending service-related communications and updates
  • Improving and personalizing our website and services
  • Analyzing usage patterns and trends to improve user experience
  • Ensuring the security and integrity of our systems
  • Complying with legal obligations and enforcing our terms

6. Data Sharing and Transfers

We do not sell your personal data. We may share your data with:

  • Service providers: trusted third-party providers who assist us in operating our platform, such as hosting providers, analytics services, and email delivery services. These providers are bound by data processing agreements.
  • Legal requirements: when required by law, court order, or governmental authority.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate safeguards in place.

6.1 International transfers

Where personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission, in accordance with Chapter V of the GDPR.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specifically:

  • Contact form submissions: retained for up to 24 months from the date of submission unless a business relationship is established.
  • Account data: retained for the duration of your account and up to 12 months after account closure.
  • Analytics data: aggregated and anonymized within 26 months.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access (Art. 15): You have the right to request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16): You have the right to request correction of inaccurate or incomplete data.
  • Right to erasure (Art. 17): You have the right to request deletion of your personal data under certain circumstances.
  • Right to restriction (Art. 18): You have the right to request that we restrict the processing of your data.
  • Right to data portability (Art. 20): You have the right to receive your data in a structured, commonly used, and machine-readable format.
  • Right to object (Art. 21): You have the right to object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent (Art. 7(3)): Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@floada.com. We will respond to your request within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, regular security assessments, and employee training.

Our security practices are aligned with ISO 27001 and SOC 2 standards.

10. Supervisory Authority

If you believe that our processing of your personal data violates data protection law, you have the right to lodge a complaint with a supervisory authority. In Sweden, the relevant authority is:

Integritetsskyddsmyndigheten (IMY)
Box 8114, 104 20 Stockholm
www.imy.se

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Material changes may be communicated to you via email or through a notice on our website.

12. Contact Us

If you have any questions about this Privacy Policy or our data processing practices, please contact us:

Floada AB
Email: privacy@floada.com